In the e-mail lists you create on Kloudymail, e-mail marketing, and DEM sending software, you can create automatic notification e-mails to send to users when they sign up on your forms or when they are disconnected from your newsletters!
How to create and customize auto responders
The different types of automatic e-mails
How to create customized autoresponders
The first step is to create the list in which to insert your database.
On our platform you can create multiple newsletters lists for better e-mail lists management.
You can create two types of lists. The REAL lists are the lists that collect all the contacts in your database. VIRTUAL lists, on the other hand, are group lists of source lists based on certain filters. This distinction helps managing e-mail lists.
In each list you create on our e-mail marketing platform, you can find the option “manage automatic notification”. This section will allow you to modify the layout of the autoresponder template.
You can use standard templates included in our newsletter sending software and DEM sending and simply change the logo and sending sender. Otherwise, you can design the entire template, and also modify the text content. Automatic e-mails are completely customizable in order to give you the ability to better implement your communication strategy!
The different types of automatic e-mails
On our newsletter sender software you can set up different automatic notification e-mails depending on the type of action that the user does.
The four types of automated e-mails differ as well as functionality for the recipient who receives them. Autoresponder recipients are two: the user who performs the action and the account referent on our e-mail marketing platform.
4 types of autoresponders:
When a user fills in an application form on your website and this form is linked to our newsletter software, the address entered within the e-mail field receives an automatic notificatione-mail. This e-mail asks the user to click on a link to confirm the validity and existence of the specified address. For sending e-mails, it is mandatory to have double opt-in of the mail address, therefore the e-mail will be displayed in the “waiting for confirmation “tab” until the user confirms their address.
The account admin can receive an autoresponder when a user fills out a form (this type of e-mail can be disabled by the admin).
CONFIRM USER REGISTRATION
When a user who has signed up for a form linked to our e-mail marketing platform confirms her/his e-mail address, she/he receives a second automatic e-mail, thanking her/him for subscribing to the list.
This type of autoresponder is also mandatory to send to the user, while the automatic notification e-mail that the admin receives whenever a user confirms the subscription can be disabled.
Un utente stanco di ricevere le nostre comunicazioni può decidere di disiscriversi dalle nostre liste presente sulla nostra piattaforma di e-mail marketing, clicca sul link di disiscrizione presente nella newsletter (in alcuni Paesi è obbligatorio inserirlo per questioni di privacy, contattaci per avere maggiori informazioni a riguardo).
In questo caso riceve e-mail automatiche in cui gli viene chiesta la conferma dell’operazione di opt-out. Questa notifica la riceve anche l’admin, che può decidere di disabilitarla.
A user who is tired of receiving our communications can decide to unsubscribe from our lists on our e-mail marketing platform, by clicking on the unsubscribe link in the newsletter (in some countries it is mandatory to enter it for privacy issues; contact us for more information about it).
In this case he/she receives automatic e-mails asking him/her to confirm the opt-out operation. This notification is also received by the admin, who may decide to disable it.
CONFIRM USER UNSUBSCRIBE
Once the user clicks on the confirmation link he receives an automatic notification e-mail confirming that he has been unsubscribed from the list. The Kloudymail newsletter sending software automatically deletes the address from the list so that the contact no longer receives our communications.
On the admin side, you can receive an autoresponder, and as in all other cases this notification can be disabled.
Interesting, isn’t it!?
Discover all the other features of the software in order to get a complete overview of the potential that you can get.