Kloudymail protects your privacy
What is Kloudymail?
Kloudymail is an e-mail sending service that allows users to reach an extensive number of e-mail recipients. Our service is used daily, both in Italy and abroad, by thousands of users.
How is your privacy protected?
By agreeing to our contract, all Kloudymail clients automatically agree to use our service under the terms permitted by law. All violations of the Anti-Spam laws, clearly outlined within our contract, are penalized financially. All of our clients are required to obtain consent from users’ e-mail addresses, to be used as data for commercial purposes, before loading their lists of contacts within our database.
Which are the penalties applicable to customers who send spam?
- Account suspension for one week after the first abuse report
- Account suspension for two weeks after the second abuse report
- Definitive suspension of the account after the third abuse report
- Immediate suspension of the account in the event of abuse reported by Spamtrap
- A penalty amounting to € 1,000.00 for each Blacklist in which Kloudymail IP’s or domains are inserted as a result of spamming
- In severe cases, we proceed by reporting the matter to public authorities
How can I delete my e-mail address from a mailing list?
You can cancel your e-mail subscription by simply clicking on the unsubscribe link found at the bottom of the newsletter you receive. By clicking on the link you will be brought to another page where you will be asked to verify your desire to unsubscribe. If there is no unsubscribe link, or it is not working correctly, please notify us by reporting this abuse of service (read the next paragraph to find out how). If you receive a number of Spam e-mails, from different companies and through different mailing services, it’s quite possible that your e-mail is included in an e-mail database sold online. If this is the case, we strongly suggest you to ask the sender how they received your data. To do this you can use the template provided by the Privacy Guarantor: download the model.
I received a Spam message and I want to report it. How can I do that?
In order to protect the privacy of our users we have set up a department specifically dedicated to the protection of privacy and the management of e-mail abuse. The Kloudymail staff is constantly monitoring our customers’ activity in order to guarantee compliance with the law. If you believe you are a victim of Spam, or you want to report abuse, you can forward the newsletter to the following address: email@example.com. Once we receive your report we will check our users’ breach of contract and take immediate action.